Billing for Behavioral Health Practices Running BestNotes
Behavioral health billing carries its own complications: session-based charges, authorization limits, and payer rules that treat mental health services differently from medical ones. MedPlus RCM adds a dedicated billing team on top of your existing BestNotes setup, so your practice keeps the system it knows and gains people who own the results.
How MedPlus RCM Works with BestNotes
Charge capture from sessions. Charges documented in BestNotes flow into the billing workflow, and we review them for completeness — missing charges, uncoded sessions, and documentation gaps are flagged before claims go out.
Claim scrubbing before submission. Claims are coded by certified coders and checked against payer edits before they leave, keeping first-pass acceptance high. Practices working with MedPlus RCM report a 99% clean claim rate.
Denial follow-up, every day. Denied and rejected claims are worked promptly — corrected and resubmitted — and the repeat causes (authorization, coding, eligibility, documentation) are fixed at the source so the same denials stop recurring.
Payment posting and reconciliation. Electronic remittances and payments are posted and reconciled against what was billed, so underpayments and missing remittances surface instead of disappearing.
Eligibility and authorization checks. Coverage and authorization requirements are verified before sessions wherever your BestNotes setup supports it, so claims are not filed for lapsed coverage or unauthorized services.
Reporting you can actually read. Real-time financial analytics show your revenue picture — clean claim rate, denial rate, days in A/R, and collections — without digging through raw system reports. Practices working with MedPlus RCM run accounts receivable under 30 days.
What Stays the Same for Your Team
Your clinicians keep documenting in BestNotes exactly as they do today. Your front desk keeps scheduling and registering patients the same way. What changes is what happens after the session: a dedicated billing team owns the revenue cycle end to end, and your staff stops chasing denials and aged balances.
Onboarding Without Disruption
Onboarding typically takes 2–4 weeks. We map your current BestNotes workflows, confirm how charges, claims, and remittances flow today, and take over billing in stages so nothing falls through the cracks during the transition. MedPlus RCM is 100% HIPAA compliant.
Get a Free Audit of Your BestNotes-Based Revenue
If denials, uncaptured charges, or aged A/R are hiding inside your BestNotes workflows, the free financial audit will show you where. Request your free audit today.